Infrared has many advantages in today's current
environment with increased reliance by business on technology.
Our service allows you to benefit from:
Integration: With the necessary support
and maintenance contracts in place with Redstone, Infrared evolves
into a fully managed service. Infrared is already integrated
into Redstone CRM systems meaning that not only will we provide
alerting and reporting for you but also respond to any issues
detected and resolve them against strict SLA's.
Reduce downtime: Infrared’s predictive
monitoring makes you aware of
performance thresholds before they affect availability, thereby
helping you
reduce downtime.
Improve end-user experience, and deliver SLAs: Our service
keeps you
aware of system instability or exceeded performance thresholds,
helping
you safeguard applications and service to your end-users.
Increase reliability and performance: Our monitoring
minimises
unnecessary outages, thereby increasing performance and your
end-users’
perception of your IT systems.
Enhance capacity planning: To make informed investment
choices based on your real trends, you need detailed statistics relating to all
areas of your IT infrastructure. Using this information allows you
to invest in the areas that would benefit the most.
Improve fault diagnosis: Since Infrared alerts you to issues
on systems and
networks as they occur, your IT staff can resolve the issues
immediately, without having to determine where the faults originated.
